Privacy Policy

Effective Date: 04/18/2021

Road Runners America Logistics LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services, including text message communications via RingCentral. This policy is designed to comply with privacy laws in Northern America.

We collect several types of information when you interact with our website and services, including but not limited to:

• Personal Information: This includes details like your name, email address, phone number, and mailing address when you submit a form or contact us directly.
• Communication Data: If you opt to receive communications from us, we collect your contact information to send you updates or information through RingCentral’s text messaging service.
• Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, and browsing actions.

We may use your personal information for the following purposes:

• To provide and improve our services, including fulfilling trucking services, responding to your inquiries, and processing your requests.
• To communicate with you through email, text messages (via RingCentral), or phone calls for service updates, company news, or other relevant information.
• To comply with legal obligations and protect the security and integrity of our website.

SMS/Text Messaging Consent

By providing your phone number, you agree to receive SMS/text messages from Road Runners America Logistics related to your account, service updates, and promotional offers. Message frequency may vary based on your interactions with us.

Consent: By entering your phone number, you are providing express written consent to receive text messages from Road Runners America Logistics, including messages sent by an automatic telephone dialing system. Message and data rates may apply. Consent to receive marketing text messages is not a condition of any purchase or service.

Opt-Out: You can opt-out of receiving these communications at any time by replying "STOP" to any text message. For help, reply "HELP" or contact us at info@rramericalogistics.com or 804-729-5787.

Message Frequency: The number of SMS/text messages you receive will vary depending on your account activity and preferences. Standard message and data rates may apply based on your mobile carrier.

Privacy: We respect your privacy. Your phone number and other personal information will be used solely for the purpose of communicating with you in line with our Privacy Policy. We will not sell or share your phone number with third parties for marketing purposes.

For more information, please refer to our [Privacy Policy] or contact us at info@rramericalogistics.com.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Legal Requirements: If required by law, we may disclose your personal information to comply with legal processes or protect the rights, property, and safety of our company and customers.The SMS option in or phone numbers for the purpose of SMS are not being shared under any circumstance

We use reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is completely secure. We encourage you to protect your data by using secure passwords and limiting access to your devices.

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request in compliance with applicable privacy laws.

Our website may use cookies or similar technologies to enhance user experience and analyze traffic patterns. You can control the use of cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Road Runners America Logistics LLC 

14901 Shady Banks CT,
Chesterfield, VA 23832
Phone: +1 804-729-5787
Email:  Info@rramericalogistics.com